Six hotel guest communication tips - Because today’s guests leverage a variety of channels, the hotel guest communication tips cover email, text messaging, and web.

Mar 3, 2023 • Hospitality

Booking.com flaw allows full account takeover - Salt Labs researchers identified vulnerabilities which could have enabled attackers to take over users’ accounts.

Mar 3, 2023 • Hospitality

An action-packed agenda for Skift’s Future of Lodging Forum - With a focus on hotels, Skift will bring together top travel minds for this single-day hospitality event.

Mar 3, 2023 • Hospitality

SuitePad’s new dashboard: Valuable information on guest behavior - Hoteliers can now see what their guests want with more ease and precision.

Mar 2, 2023 • Hospitality

Booking Holdings trends in six charts - Booking’s room night jump was 51% YOY in 2022, whereas Expedia Group's increase was 26%.

Mar 2, 2023 • Hospitality

The brandification of America's hospitality industry - Having a big loyalty program matters tremendously, and distribution costs are another factor.

Mar 2, 2023 • Hospitality

Kempinski Hotels and Shiji grow partnership - New agreement strengthens the partnership and increases the number of Shiji solutions available to the luxury group.

Mar 2, 2023 • Hospitality

Cvent strikes new deal to automate RFP process for meetings - New partnership creates significant benefits for both hotels and event planners through automation.

Mar 2, 2023 • Hospitality