Gen Z abandons cash, reshaping how guests pay - Mobile-first payments change expectations for checkout, trust, and spending in hospitality.

Jan 6, 2026 • Hospitality

Booking Holdings falls behind in 2025 - The travel industry undergoes a shift in competitive dynamics as technology and regulation redefine established models.

Jan 6, 2026 • Hospitality

How TravelAI finds trips you didn’t know you wanted - A fast-growing Vancouver-based company uses niche data to personalize travel discovery.

Jan 6, 2026 • Hospitality

Expedia brings hotel booking to Alexa+ - AI voice assistants move closer to becoming full-service travel platforms.

Jan 6, 2026 • Hospitality

OpenAI opens ChatGPT to third-party travel apps - A new in-chat app marketplace reshapes how travel brands compete for planning attention.

Dec 19, 2025 • Hospitality

Airline impostor scams exploit digital gaps and traveler stress - Rising fraud exposes weaknesses in customer service design, search advertising, and platform controls.

Dec 19, 2025 • Hospitality

Google AI overviews change how guests discover hotels - Direct visibility declines as search costs rise, forcing hotels to rethink demand generation.

Dec 19, 2025 • Hospitality

Why Booking and Expedia are becoming AI’s preferred travel partners - What the rise of AI-driven booking means for hotel visibility, distribution power, and margins.

Dec 19, 2025 • Hospitality