Agoda under fire in Japan over ongoing booking failures - Tourism agency issues warning as hotels report missing reservations, incorrect details, and price discrepancies.

Jun 24, 2025 • Hospitality

Chase Travel Group: The quiet giant shaping hotel distribution - How JPMorgan’s growing travel platform powered by Travelport is unlocking high-value bookings for forward-looking hoteliers.

Jun 24, 2025 • Hospitality

Alibaba folds travel app into core business amid strategic overhaul - Travel app Fliggy merges with Alibaba’s main e-commerce unit as the company streamlines operations and refocuses on user-centric services in a tightening market.

Jun 24, 2025 • Hospitality

How secondary OTAs are disrupting hotel rate strategy - As non-major booking platforms multiply, independent hotels face growing challenges to rate parity, direct sales, and digital control.

Jun 24, 2025 • Hospitality

Hotel giants take on Booking.com in landmark lawsuit - European hoteliers seek billions in damages over years of alleged commission overcharges and unfair pricing clauses.

Jun 17, 2025 • Hospitality

How Marriott is using AI to rethink room assignments - Piloting practical AI tools, Marriott and others in hospitality show that small, focused innovations can drive scalable transformation — one use case at a time.

Jun 17, 2025 • Hospitality

Airbnb expands its reach—will hotels keep up? - With à la carte services and curated experiences, Airbnb blurs the line between rentals and hotels, challenging the industry to adapt or fall behind.

Jun 12, 2025 • Hospitality

PwC downgrades 2025 U.S. hotel forecast - Second-quarter slowdown and macroeconomic headwinds weigh on RevPAR outlook, with modest recovery expected in the second half of the year.

Jun 12, 2025 • Hospitality