The power of choice in upselling - Why empowering travelers with upgrade options drives revenue, satisfaction, and loyalty.

Mar 27, 2025 • Hospitality

U.S. short-term rental market trends and challenges in 2025 - The industry faces challenges in cost management, saturation, and regulation, which are affecting its growth and sustainability.

Mar 26, 2025 • Hospitality

Booking.com’s quest to capture user intent with AI - Partnering with OpenAI, Booking.com is using generative AI to better understand user intent and move from reactive search to proactive travel planning.

Mar 26, 2025 • Hospitality

New travel policies put U.S. hotel demand at risk - Hotels near U.S. borders see declining demand as new travel policies and international advisories create uncertainty for visitors.

Mar 26, 2025 • Hospitality

How independent hotels can outperform big brands - Smart strategies to compete on experience, technology, and revenue without a corporate playbook.

Mar 25, 2025 • Hospitality

Ban on parity clauses leaves Booking.com cold - Despite regulatory intervention, Swiss hotels face rising commission costs, limited data access, and increased dependency on online travel agencies.

Mar 25, 2025 • Hospitality

Booking.com and OpenAI personalize travel at scale - By combining its data with OpenAI’s LLMs, Booking.com enables smarter search, quicker support, and intent-driven travel.

Mar 24, 2025 • Hospitality

U.S. hotel industry sees modest gains in February 2025 - Top markets outperform as national occupancy and revenue inch upward, with Tampa leading the pack.

Mar 24, 2025 • Hospitality