She's the only one who knows what the AI got wrong about your hotel - An AI assistant described your property before she booked. Your front desk is the one place anyone learns whether it was true, and nobody there is asking..

Sep 23, 2026 • Hospitality

The planner signs your room block. The attendees now book on Kayak. - Kayak for Business says 45,000 event attendees have booked through its Events tool. The screen they book on now pulls from the GDS, through Amadeus..

Sep 23, 2026 • Hospitality

Whoever describes the accessible room books the whole family - On Booking.com, a roll-in shower is a yes or a no, and Booking.com tells guests who need one to ask the hotel. The rest of the family's rooms follow the answer..

Sep 23, 2026 • Hospitality

Uber makes nothing selling your hotel, and that's the point - Uber hands its hotel margin back to Uber One members. The 20 percent off comes out of yours..

Sep 23, 2026 • Hospitality

Airlines spent a decade building NDC. Sabre says AI makes it yesterday's standard. - Airlines rebuilt their format so agents could see more than a fare. Sabre says AI now does the translating, from whatever your GDS hotel record holds..

Sep 23, 2026 • Hospitality

Booking Holdings calls it the Connected Trip. A European court calls it a way into your hotel business. - Booking.com's owner fought three years to buy Europe's biggest flight seller. The case against the deal was that a bigger Booking.com is bad for hotels. The court found no proof of that, and blocked the deal anyway..

Sep 21, 2026 • Hospitality

Trip.com, the OTA that is also a TMC - Trip.com's business travel arm claims 15,000 multinational clients, and since September 17 four AI agents book their hotel stays at Trip.com's own prices.

Sep 21, 2026 • Hospitality

Autograph hotels are exactly like nothing else. Marriott's system can't price them that way. - A London Autograph hotel has about a hundred room types, and Marriott's CEO says its system can't yet price them on what makes each one different.

Sep 21, 2026 • Hospitality