The things hotels still can’t get right - Airlines get grief for service shortfalls two years into the travel surge, but hotels are struggling too.

Jul 13, 2023 • Hospitality

The future of the “great resignation” - The latest U.S. jobs data suggest that workers may be losing some of the leverage they gained during the pandemic.

Jul 11, 2023 • Hospitality

As occupancy stalls, parking drives hotel revenue growth - Parking rate increases are an effective way to increase revenue, and help offset inflationary pressures on operating expenses.

Jul 7, 2023 • Hospitality

Tipping culture is out of control - As the negative sentiment takes hold, some businesses are opting out of digital touch-screen payment systems with predetermined options.

Jul 6, 2023 • Hospitality

Why are European hotel beds so bad? - For the most part, hotel beds in Europe aren’t as comfortable as ones in the U.S. - at least not to American travelers.

Jul 4, 2023 • Hospitality

Los Angeles-area hotel workers strike over wages, housing - The labor dispute comes during the July Fourth holiday weekend as Southern California's busy summer travel season goes into high swing.

Jul 3, 2023 • Hospitality

The rise of the ‘adventure hotel’ - If you are an outdoor enthusiast, odds are you get along with fellow adventurers. So why not room with them?.

Jun 27, 2023 • Hospitality

CitizenM has its expansion strategy down to a science - Efficiency is the name of the game in many ways for the "affordable luxury lifestyle" brand.

Jun 26, 2023 • Hospitality