Five hospitality tech trends for 2024 - Many historically have viewed the hotel industry as lacking in tech innovation, but 2024 is likely to be a year of significant change.

Jan 24, 2024 • Hospitality

How AI is automating the entire hotel guest journey - AI-driven systems are designed to manage guest communication throughout the stay, ensuring that guests receive timely and effective service despite the staffing challenges.

Jan 23, 2024 • Hospitality

AI dominated hospitality tech talk in 2023 - Because of the heavy attention on AI, some hoteliers are weary of tech providers looking to cash in on a trend.

Jan 15, 2024 • Hospitality

AI threatened Hollywood writers, now hospitality jobs are at stake - Robots of all kinds caused a stir on the show floor at the annual Consumer Electronics Show technology trade show in Las Vegas.

Jan 15, 2024 • Hospitality

Record online direct bookings driving innovation in hospitality - Hoteliers are getting smarter about capturing and using guest data to drive loyalty and repeat business.

Jan 11, 2024 • Hospitality

Crafting the ultimate tech-enhanced guest experience - The overarching goal is to future-proof your organization whilst improving the guest and staff experiences.

Jan 11, 2024 • Hospitality

Sojern lays off staff company-wide - The digital marketing platform for hotels, attractions, destinations and airlines, laid off about 20% of its workforce last week.

Dec 13, 2023 • Hospitality

Renaissance Hotels’ new AI-powered virtual concierge service - The hotel brand is the latest to adopt AI-assisted technology in a bid to personalize the guest experience.

Dec 12, 2023 • Hospitality