Built for boom, unready for bust - How the luxury travel industry faces a new recession without its usual safety nets.

Jun 27, 2025 • Travel

Booking.com denies allegations of price-fixing - The company is rejecting allegations that it kept hotel prices artificially high for over a decade, as a flood of interest in a new mass lawsuit temporarily crashed the Consumers’ Association’s website.

Jun 27, 2025 • Hospitality

Meliá Hotels named most sustainable hotel group in Europe - Meliá ranks second globally in TIME and Statista’s 2025 sustainability index, cementing its leadership in responsible tourism.

Jun 27, 2025 • Hospitality

Consumers want more than low prices - Deloitte finds "value for money" now drives spending across all income levels — even the wealthy are choosing brands that deliver more.

Jun 27, 2025 • Hospitality

How Uber's algorithm decides what you’ll pay - New research reveals that Uber’s opaque pricing system may charge different riders different fares for the same trip—raising concerns about hidden price discrimination and fairness for travelers.

Jun 26, 2025 • Hospitality

Agoda’s loyalty strategy is simple — and that’s the point - How Agoda’s value-first approach helps hotels drive repeat business without the complexity of traditional loyalty programs.

Jun 26, 2025 • Hospitality

How AI is rewriting the hotel booking journey - The Boston Consulting Group on how hotels can stay visible, engaged, and bookable in the age of conversational travel planning.

Jun 26, 2025 • Hospitality

Unpacking the $15 trillion opportunity in leisure travel - Leisure travel is entering a powerful growth curve, driven by emerging-market demand, younger travelers, and shifting travel rituals, according to a new report by the Boston Consulting Group.

Jun 26, 2025 • Travel