A two-hour walking tour with ChatGPT - The AI app has been praised and panned for its itinerary planning abilities. The Guardian's travel writer Kate Hennessy puts it to the test.

Nov 13, 2023 • Travel

Booking.com to compensate not all hotels over delayed payments - OTA apologizes to partners left out of pocket, but those told they do not qualify for compensation say it adds insult to injury.

Nov 13, 2023 • Hospitality

Booking.com settles Italian tax dispute - The OTA welcomed the deal in a statement and agreed to pay about Euro 94 million to settle a tax dispute in Italy.

Nov 13, 2023 • Hospitality

How influencer content is reaping rewards for travel companies - New study analyzes the typical profile, expectations, and results driving social marketing success in travel.

Nov 13, 2023 • Marketing

How to spot greenwashing when booking a hotel - Some hotels are still hiding behind labels such as ‘eco-hotel’ or ‘planet-friendly’ despite being far from sustainable.

Nov 13, 2023 • Hospitality

How modern air travel got so miserable - A legal scholar explains how air travel became "The Hunger Games" - and why it wasn't always this way.

Nov 13, 2023 • Travel

More than one-third of leisure travelers have used GenAI tools - Travelers are finding to be useful in their planning processes, according to new research.

Nov 13, 2023 • Hospitality

Four ways to increase hotel ancillary revenue - Encouraging guests to purchase added services can also improve their experience at your hotel.

Nov 13, 2023 • Hospitality