How to become "essential infrastructure" like Uber - Uber works hard to go to market in a “very local way” because it believes it offers are “essential infrastructure in a city”.

Sep 20, 2023 • Hospitality

Google increases its AI functionality for travel - The company is deepening its integration of AI chatbot Bard into its apps and services, enabling it to handle more specific travel requests.

Sep 20, 2023 • Travel

U.S. hotel performance for August 2023 - Following seasonal patterns, the U.S. hotel industry reported lower performance results from the previous month but improved comparisons year over year.

Sep 20, 2023 • Hospitality

Holidaying in the Metaverse - A new paper bx The Hong Kong Polytechnic University describes the Metaverse’s potential to transform the hospitality customer experience and management.

Sep 20, 2023 • Hospitality

Whatever happened to the off-season? - The heat, mobs and high prices of recent summers are making off-season travel more popular - perhaps too popular, some say, as they watch prices rise and crowds grow.

Sep 20, 2023 • Travel

Chinese travel demand back, Europe set to gain - The rising willingness of the Chinese to travel abroad more in the coming 12 months lays a solid foundation for a significant recovery in 2024.

Sep 20, 2023 • Travel

Five ways hoteliers use hybrid hospitality to drive more revenue - Hybrid hospitality is all about redefining spaces, mindsets, and both guest and staff experiences to drive more revenue and building brand engagement.

Sep 20, 2023 • Hospitality

NYC Airbnb listings drop by 77% - The city's powerful hotel sector, which has consistently opposed Airbnb's ascent, stands to gain significantly from this new regulation.

Sep 19, 2023 • Hospitality