Power-hungry hedonists? What drives generation Z - Global poll shows cohort values achievement and fun, although their definitions might differ from previous generations.

Jun 12, 2023 • Hospitality

Trip.com tries to balance AI reliability and innovation - Even as more than 70% of its customer requests are currently handled by AI chatbots, Trip.com remains cautious about the commercial implementation of AI.

Jun 9, 2023 • Travel

Stand out to travelers on Expedia with refundable rates - If you don’t offer a refundable rate, you will disappear from a third of traveler searches on Expedia Group sites.

Jun 9, 2023 • Hospitality

Social media plays biggest role in attracting tourists to Florida - A recent survey conducted by the University of Florida indicates that social media plays a significant role in enticing people to the Sunshine State.

Jun 9, 2023 • Marketing

HotelSlash, the newest player in the price-hacking travel game - The creators of a popular discount car rental booking platform are taking a crack at doing something similar with hotels - a members-only version, that is.

Jun 9, 2023 • Hospitality

Corporate travel remains stubbornly sluggish - But businesses are splurging when it comes to group gatherings such as company training or team-building events and conventions.

Jun 9, 2023 • Travel

Why hotels need advanced tech tools in marketing and sales - Cutting-edge client-facing technologies can help hotels not only boost revenue but also adapt to fast-evolving customer preferences.

Jun 9, 2023 • Hospitality

The 'dreaded hotel restaurant' is no more - Changing consumer demands have necessitated an evolution in hotel food and beverage - here are some trends from the HAMA Spring 2023 conference.

Jun 9, 2023 • Hospitality