Booking.com on addressing payment failures
Booking.com says its problem getting payments to European and Asian hotel partners is mostly fixed and that it is even making manual payments in some cases
Laura Houldsworth, Booking.com’s managing director and vice president for Asia Pacific spoke with with Skift recently about the failed payments and travel trends throughout Asia.
“It isn’t our intention to not pay,” said Laura Houldsworth, Booking.com’s managing director and vice president for Asia Pacific. “We had planned a much-needed financial systems upgrade for the safety and security of all our partners and our customers. But we made some errors and it resulted in delayed payments.”
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