Major hotel chain abandons San Francisco - Park Hotels & Resorts is pulling out of two hotels, saying it lacks confidence in the city's ability to overcome "major challenges".

Jun 8, 2023 • Hospitality

Hotels hiding nonrefundable fees - More and more often, hotels are offering more nonrefundable rooms, and customers are falling for them without even noticing.

Jun 8, 2023 • Hospitality

Hotel rates may keep rising - Hotel room rates in the U.S. and Europe are rising and may get even more expensive as supply has failed to keep up with demand.

Jun 8, 2023 • Hospitality

Google's AI to power virtual travel agent from Priceline - The OTA aims to debut a more sophisticated chatbot for planning trips and hotel suggestions that are like "a personal concierge" tailored to users.

Jun 7, 2023 • Travel

Trends to watch in global hotel distribution - The hotel distribution landscape is facing potential transformation, driven in part by the entry of fintech and big banks.

Jun 7, 2023 • Hospitality

Marriott sees experiences as lure to boost hotel loyalty program - Points as a form of loyalty isn't for everybody, as rewards are not always immediately accessible - but Marriott is looking to change that.

Jun 7, 2023 • Hospitality

OTAs Q1 marketing spending shows wide variance - Along with spending a far smaller percentage of its revenue on marketing, Airbnb called out different strategic goals than both Booking.com and Expedia.

Jun 7, 2023 • Hospitality

How to maximize revenue at any size hotel - Generating additional non-rooms revenue isn’t reserved exclusively for high-end, full-service properties with lots of space to activate.

Jun 7, 2023 • Hospitality