The impact of social media on travel expectations in Americans - A recent survey among 2,000 American travelers reveals that most respondents have unrealistic expectations of their travels, thanks to social media.

May 15, 2023 • Marketing

Expedia on the promise and hype of generative AI - The company hopes Bing will gain ground with its investment in OpenAI to ensure a more competitive search engine environment.

May 15, 2023 • Travel

Managed travel on the rise - Many organizations which previously took care of their own travel are now turning to experts for support and guidance.

May 15, 2023 • Travel

Google looks to social media for some travel searches - The company added a new perspectives filter that lets searchers filter their search results to show videos, blogs and forums.

May 15, 2023 • Marketing

Expedia Q2 Traveler Insights: Travel confidence is growing - Travelers are planning further out and are looking forward to mid-year getaways, with many looking to make up for lost travel opportunities.

May 12, 2023 • Travel

CWT to provide content for Booking.com for Business - The partnership provides an expanded offering for Booking.com for Business's small business customers.

May 12, 2023 • Travel

The future of hotels - Hotels are moving away from the pure ‘people serving people’ model towards a more high-tech low-touch business, and doubling down on digitalization.

May 12, 2023 • Hospitality

Airbnb looking to AI for "hotel front desk" feature - Hotels have front desks; Airbnb doesn't. That's why the company is looking to build the "ultimate AI concierge" to improve customer service.

May 12, 2023 • Hospitality