Consumer and regulatory concern around corporate greenwashing - American Airlines under pressure for it's net-zero promise to lack commitment.

Mar 28, 2023 • Travel

The reasons why customers use Booking.com - For the same hotel and dates, Booking.com offers a better rate, a better room type and a better cancellation policy.

Mar 28, 2023 • Hospitality

Solving hotel marketing challenges with a first-party data strategy - While first-party data is important, deploying a strategy can be challenging.

Mar 28, 2023 • Marketing

More millennials are turning 40, changing travel as we know it - They’re bringing their tech-savviness, social consciousness and spending habits in tow, transforming a travel industry intent on staying ahead of the times.

Mar 27, 2023 • Travel

Strong travel demand help hotels weather 'mild' recession - Recession will not have a devastating impact on hotel room demand the way past recessions have.

Mar 27, 2023 • Travel

Say goodbye to daily hotel room cleaning - The pandemic put a pause on many hotels’ guaranteed once-a-day cleanings. Now many of them are making the change permanent, even saying guests prefer it.

Mar 27, 2023 • Hospitality

What is hotel status match and which hotels offer it? - Status match is a tool hotel loyalty programs use in order to snag frequent travelers from competing hotels.

Mar 27, 2023 • Hospitality

Remote work threatens business hotels’ recovery - Hotels relying on business travel encounter refinancing challenges, partly because of falling property values as occupancy rates stay depressed.

Mar 27, 2023 • Hospitality