IHG debuts ‘low carbon’ hotels - The company's Low Carbon Pioneers program brings together energy efficient hotels that have no fossil fuels combusted on-site and are backed by renewable energy.

Jul 17, 2024 • Hospitality

Robots are changing the face of customer service - Robots like Hilton’s “Connie” are already handling guest experiences in hotels, restaurants, and shops around the world.

Mar 23, 2023 • Hospitality

Travel advisors prepare for travel demand plateau - There's little doubt that the surge in spending on travel will eventually slow down. What that looks like - and when it might happen - is yet to be determined.

Jul 6, 2023 • Hospitality

US hotel performance growth slows in June - The U.S. hotel industry reported higher performance from the month prior but lower year-over-year percentage changes, according to June 2023 data from STR.

Jul 21, 2023 • Hospitality

Hotels are returning fire in the ‘junk fee’ war - Hotel guests are frustrated with the lack of meaningful relief from junk fees, and take matters into their own hands.

Aug 8, 2023 • Hospitality

Travelers have suffered the most from modern technology's impact - In a world of room key card failures and air traffic control meltdowns, vacationers are bearing the brunt of our obsession with innovation.

Sep 21, 2023 • Hospitality

Asia Pacific leads in travel resurgence, according to Google - The region is emerging as not just a bright spot, but a trailblazer when it comes to certain recovery channels.

Oct 17, 2023 • Travel

Hotels drive demand by marketing to social, niche groups - Hotels are paying much more attention to marketing to niche groups of guests.

Nov 8, 2023 • Marketing