State of destination marketing 2024 - Sojern's new report sheds light on the latest industry trends and challenges, drawing insights from nearly 300 DMOs.

Nov 22, 2023 • Travel

How U.S. hotels are failing their customers - Impersonal hotel chains, terrible service and too much smart tech – US hotels are letting their customers down.

Dec 13, 2023 • Hospitality

Booking.com desktop prices can be up to 52% higher than mobile - A recent study reveals that Booking.com users could be paying significantly more depending on the device they use to make reservations.

Oct 8, 2024 • Hospitality

From rooms to ecosystems - How intelligent design, automation, and data are reshaping hotels into adaptive spaces that personalize every stay and redefine the guest journey.

Sep 10, 2025 • Hospitality

How to know if your hotel is sustainable - What travelers should keep in mind when making conscientious choices — and how to book with hotels taking real action behind the sustainable talk.

Feb 27, 2023 • Travel

Is the hotel industry suffering from Stockholm Syndrome? - Despite technological advancements, many hoteliers cling to their outdated PMS, facing significant inefficiencies and limitations.

Jul 23, 2024 • Hospitality

Booking.com’s fintech engine quietly becoming a major profit source - Simplifying payments is central to its Connected Trip strategy and a key growth engine for Booking Holdings.

Oct 30, 2025 • Hospitality

OTAs overtake search engines for hotel discovery - Traveler behaviour shifts as OTA visibility and AI adoption reshape the early booking journey.

Nov 21, 2025 • Hospitality