Greek hoteliers react to Booking.com's new payment policies - The OTA requires hosts to use a virtual card to secure reservations, eliminating the ability to request a deposit.

May 10, 2024 • Hospitality

American Airlines profits sink - American’s profits declined 46% in the second quarter as it reels from a controversial direct selling strategy and an imbalance in domestic seats.

Jul 25, 2024 • Travel

How the TikTok algorithm works - Giraffe Social Media has created an overview of the key factors that influence the TikTok algorithm, along with key usage statistics and insights.

Oct 21, 2024 • Marketing

Amex GBT integrates hotel marketplace into Concur Travel - Enhanced access to two million properties, AI-powered optimization, and a seamless booking experience for business travelers.

Mar 20, 2025 • Travel

The new permission to exist - Why hotels must earn visibility and relevance in an AI-mediated booking world.

Oct 15, 2025 • Hospitality

Hoteliers strategize to address downward pressure - Some are leaning on maintaining rates while others choose a more aggressive pricing strategy or focus on generating an optimal mix of business.

Aug 23, 2023 • Hospitality

Are China’s hotels overusing facial recognition technology? - In addition to providing identification documents at check-in, authorities now require tourists in China to submit to facial recognition scans during registration.

Mar 5, 2024 • Hospitality

Hotels overcoming challenges to remain profitable in 2025 - As rate growth remains low or stagnant, hotels will rely on ecommerce, actionable data insights, and generative AI to maintain profitability.

Jan 8, 2025 • Hospitality