Top trends shaping digital hotel marketing in 2025 - Personalizing marketing based on guest preferences and past interactions will continue to be a top priority for hotel marketing teams.

Jan 23, 2025 • Marketing

AI in hospitality: Support act, not star performer - AI will increasingly support back-end operations and personalized guest experiences, but the fundamental human element at the heart of hospitality remains irreplaceable for the foreseeable future.

Apr 24, 2025 • Hospitality

Airbnb’s summer travel trends 2024 - With searches for the Play category more than doubling this summer, guests are searching for stays that are experiences in their own right.

Apr 12, 2024 • Hospitality

Almost every hotel or resort customer reads guest reviews - New research from Accor in Europe examines the growing importance of guest reviews and ratings when booking a hotel stay.

Jun 17, 2024 • Hospitality

Proposed hotel bill creates uncertainty in NYC - The newly proposed "Safe Hotels Act" may be stalled in the legislative process, but it is already impacting the financial stability and operating costs of today's hotels.

Sep 16, 2024 • Hospitality

Google reportedly developing 'computer-using agent' AI system - Project Jarvis is designed to take control of a web browser to perform tasks for users, such as booking a flight.

Oct 29, 2024 • Travel

Despegar has been acquired - Prosus, a technology investment firm based in the Netherlands, is acquiring Latin America-based online travel agency Despegar for $1.7 billion in an all-cash deal.

Jan 7, 2025 • Hospitality

Europe’s travel resilience in 2025 - Despite global uncertainty, European tourism grows steadily as travelers seek value, authenticity, and off-season experiences.

May 12, 2025 • Travel