ChatGPT enables hotels to scale personalization - By automating routine interactions and customizing guest experiences, hoteliers can ensure every visitor feels recognized and valued - without sacrificing genuine hospitality.

Feb 25, 2025 • Hospitality

Travel advisors prepare for travel demand plateau - There's little doubt that the surge in spending on travel will eventually slow down. What that looks like - and when it might happen - is yet to be determined.

Jul 6, 2023 • Hospitality

The challenges affecting hospitality today - Rates are not what they were a few years ago. Inflation has taken its toll. The ability to get money is strained.

Jul 7, 2023 • Hospitality

Lastminute.com's summer trends 2023 - Over the past summer, more than a third of consumers chose all-inclusive holidays to save on in-resort costs.

Sep 6, 2023 • Travel

How modern air travel got so miserable - A legal scholar explains how air travel became "The Hunger Games" - and why it wasn't always this way.

Nov 13, 2023 • Travel

How modern air travel got so miserable - A legal scholar explains how air travel became "The Hunger Games" - and why it wasn't always this way.

Nov 13, 2023 • Travel

Travel agents are back - Millennials and Gen Zers in particular are fueling a travel boom - but they don't want to plan their own trips.

Jun 17, 2024 • Hospitality

From skepticism to surge: The hotel tech investment boom - How AI, automation, and vertical SaaS are transforming hospitality into a high-tech, high-growth industry.

Mar 20, 2025 • Hospitality

The loyalty shift: Why points alone no longer win hotel guests - Hotels must embrace hybrid, personalized models to stay relevant in a changing loyalty landscape.

May 29, 2025 • Hospitality