Welcome to Hotel Netflix? - Today's modern guests don't just want to make a reservation. They want their preferences, interests and needs to be understood by their brands.

May 24, 2023 • Hospitality

New Amadeus report highlights pace of change in hospitality industry - Traveler expectations have changed over the past four years, and the hospitality industry of 2023 is not that of 2019.

May 25, 2023 • Hospitality

China bankers told to shun 5-star hotels in austerity drive - Financial firms are reining in the flashy lifestyle of their staff to make sure they are not violating the Communist Party's ideology.

Jun 19, 2023 • Travel

Demand surges for meetings and events at U.S. hotels - Smaller corporate groups show preference for select-service over luxury hotels.

Jul 27, 2023 • Travel

Dynamic pricing doesn’t have to alienate your customers - Dynamic pricing, the practice of varying prices in response to shifting market conditions, has been in the news a lot recently, and not exactly for good reasons.

May 13, 2024 • Hospitality

Feeling Google's latest core update? Here's what hotels should be doing - The March 2024 Core Update marks a significant change to Google's search algorithms and policies, targeting spam and low-quality content online.

May 17, 2024 • Marketing

Economic uncertainty to likely impact hotel performance through 2025 - Continued economic uncertainty, an upcoming election and continued geopolitical tensions are expected to impact hotel performance in the US through 2025.

May 21, 2024 • Hospitality

Marriott partners with Starbucks on new loyalty initiative - Marriott Bonvoy and Starbucks Rewards members can link accounts to earn points redeemable for both room nights and free coffee.

Jun 24, 2024 • Hospitality