Hilton joined Google's new checkout and kept its own - Four days after Google switched on hotel booking inside its AI answer, Hilton announced it is in Google AI Mode, ChatGPT and soon Claude — and every one of those paths ends with the traveler back on Hilton.com.

Sep 2, 2026 • Hospitality

Screen Pilot expands into Latin America - The hospitality consulting firm is expanding its digital marketing services to hotel and resort teams in the Latin American market.

Jul 13, 2023 • Marketing

American Express Travel is piloting a vacation rental program - Select Homes + Retreats is designed to complement the company's Fine Hotels + Resorts and Hotel Collection programs.

Aug 4, 2023 • Hospitality

Expedia unveils Romie, an AI travel assistant - Romie is a planning, shopping and booking assistant that can also assist travelers deal with unexpected changes and cancel hotel reservations.

May 15, 2024 • Hospitality

How hoteliers can adapt to the evolving needs of website accessibility - As places of public accommodation, hotels in the U.S. and their websites need to meet certain accessibility requirements.

May 22, 2024 • Hospitality

European hospitality industry faces looming 'chain-ification' - Small, family-owned hotels still abound in the European hospitality market, but recent investment data suggests that the status quo is unlikely to continue.

Jun 3, 2024 • Hospitality

The future of kiosks in the hospitality industry - As self-service tools benefit both guests and the hotel organizations that serve them, be prepared to see even greater growth of this technology in the hospitality industry.

Jul 10, 2024 • Hospitality

Luxury air travel gets personal - Offering a whole array of seats and experiences explicitly designed for people’s specific needs, Lufthansa is aiming to make air travel a truly personal experience.

Jul 24, 2024 • Travel