The evolving role of AI in hotel bookings - Hotels must understand the guest journey beyond simple conversion rates, emphasizing the necessity for a hotel website to transcend the role of a mere digital brochure.

Feb 13, 2024 • Hospitality

When the weather can make or break the experience - Weather guarantees encourage travelers to book trips without worrying about rain, heat, or the Northern Lights not showing up.

Jun 12, 2024 • Hospitality

The potential nationwide impact of California's 'junk fee' laws - The state is now a testing ground for rules affecting how hotels and other accommodations display mandatory fees.

Jul 2, 2024 • Hospitality

TMCs adapt to evolving business travel trends - A growing number of TMC members now expanding into leisure, and more of their leisure agents beginning to offer travel management services.

Sep 11, 2024 • Travel

Google expands AI capabilities across travel tools - New features include global hotel price tracking, smarter itinerary planning, and expanded language support for Google Lens.

Mar 28, 2025 • Travel

How guest feedback fuels AI personalization in hospitality - Hotels are moving beyond demographics - real-time guest feedback is now the key to creating meaningful, personalized experiences at scale.

May 27, 2025 • Hospitality

Leisure travel market to triple over the next 15 years - Emerging markets, such as China, India, and Saudi Arabia, are expected to drive significant growth in the travel industry.

Aug 13, 2025 • Travel

ChatGPT thinks travel advisors still have value to offer travelers - Chatbots aren’t claiming that they can replace travel advisors, and it remains doubtful they could do so.

Feb 15, 2023 • Hospitality