More on Airbnb's AI plans for the 'ultimate concierge' - Hyperbole aside, the company shared a high-level overview of Airbnb’s larger plans for AI, building one of the “most innovative AI interfaces ever created”.

Feb 14, 2024 • Travel

Hilton launches zero waste menus - The menus, available to guests for one month at four flagship UK hotels, showcase innovative techniques to combat food waste.

Apr 29, 2024 • Hospitality

Hotels are next in line for Google's AI ad engine - Google moved Search campaigns into AI Max in September without an opt-in. Hotel Ads already sits in the same format, where Google's AI decides when your hotel pays for a click..

Oct 19, 2026 • Marketing

How to reshape loyalty for a new travel landscape - McKinsey research finds that experience - far more than tangible, “earn and burn” benefits - is what wins customers’ loyalty.

Nov 29, 2023 • Hospitality

BCD Travel reveals 2024 business travel outlook - Q4 Travel Market Report predicts 0.8% drop in global airfares and 6.8% increase in hotel rates.

Nov 30, 2023 • Travel

Travel industry waking up to risk of tourists seeking cool summers - Cooler destinations such as Iceland and Denmark appeared among the UN’s top 10 best-performing European destinations in 2023.

Jan 29, 2024 • Travel

Gen Z, millennials less interested in loyalty travel - The loyalty program landscape is shifting, especially as younger generations make up a larger share of the traveling population.

Jun 10, 2024 • Hospitality

AI washing: Are buyers being misled? - AI washing is a marketing tactic that involves making misleading or exaggerated claims about a company's use of AI in its products or services.

Jul 11, 2024 • Hospitality