Travelers do not use trip planning apps - OTAs are excited about travel planning tools, but we have yet to prove that there is real consumer demand for a dedicated tool.

Jun 5, 2024 • Hospitality

China’s travel industry faces reality check of ‘worst ever’ season - Strong contract between an optimistic picture painted by China's travel data and consumers reluctant to spend amid broader economic fears.

Oct 7, 2024 • Travel

Cvent's trends shaping the future of meetings and events - Together, they mark the beginning of a new era where technology, efficiency, and experiential impact are at the heart of event success.

Nov 15, 2024 • Travel

Too much data? - How Agoda is shifting its view on customer experiences and internal processes through innovation and a steadfast focus on the future.

Nov 28, 2024 • Hospitality

How guest feedback fuels AI personalization in hospitality - Hotels are moving beyond demographics - real-time guest feedback is now the key to creating meaningful, personalized experiences at scale.

May 27, 2025 • Hospitality

Corporate travel just got priced as an AI bet - The $6.3 billion sale of Amex GBT puts real capital behind the agentic travel argument — and changes what the TMC layer means for hotels.

May 5, 2026 • Hospitality

Trip.com just put a number on what squeezing hotels was worth to it - The bot that held hotels to the lowest price online is gone — and Trip.com's sales growth fell from 17% to as little as 3%.

Jul 31, 2026 • Hospitality

The audience for your guest reviews is no longer a guest - Your reviews now answer the traveler's questions, sit in Google's booking conversation, and decide which hotel an assistant names. Almost nobody reads them..

Sep 14, 2026 • Hospitality