Amazon on AI ‘hyper-personalization’ in travel - There is significant value in the ability of advanced AI to enable travel companies to offer an unprecedented level of personalization.

Jun 28, 2023 • Travel

High flight prices are here to stay in Europe - European airfares were up 36% in the month of May compared to the previous year, while inflation was at 6.1% for the same period.

Jul 5, 2023 • Travel

Where do travelers find inspiration? - The top sources of information that inspire and generate ideas for global travelers, according to data from Booking.com.

Jun 19, 2024 • Hospitality

Hotels cope with the aftermath of the global IT outage - Outage affected reservation systems, room locks and point-of-sale systems, causing widespread inconvenience to guests and staff.

Jul 22, 2024 • Hospitality

Opportunities for more inclusive travel marketing - From using inclusive language to training employees, adapting your marketing can help make your company a more progressive, representative brand.

Aug 5, 2024 • Hospitality

Tripadvisor and Perplexity partner for travel planning - By combining Tripadvisor's travel expertise and data with Perplexity's AI search, we're creating a seamless experience for the modern explorer.

Jan 13, 2025 • Hospitality

Kayak launches AI test lab - The launch of Kayak.ai signals the company’s push to personalize travel booking through conversational, real-time AI features.

Apr 14, 2025 • Hospitality

Booking.com hit with $9.5M Texas settlement over hidden hotel fees - Attorney General Ken Paxton calls it the state’s largest “junk fee” case as Booking Holdings agrees to show all mandatory charges upfront.

Aug 20, 2025 • Hospitality