New York is too expensive to even visit - The city has cracked down on hotel construction and short-term rentals, with predictable results.

Nov 3, 2023 • Hospitality

Who is loyal - the brand or the traveler? - Hotel guests are no longer passive service recipients; they now actively contribute to shaping their own experiences.

Oct 25, 2024 • Hospitality

New travel policies put U.S. hotel demand at risk - Hotels near U.S. borders see declining demand as new travel policies and international advisories create uncertainty for visitors.

Mar 26, 2025 • Hospitality

Booking.com taps ChatGPT for trip planning - The company is introducing a new AI Trip Planner that combines its own AI technology with OpenAI's ChatGPT API.

Jun 28, 2023 • Hospitality

A TikTok ban would disrupt tourism marketing - Airlines, destinations, and hotels are major advertisers on TikTok, with Booking.com being TikTok’s biggest customer.

Mar 14, 2024 • Marketing

The consumer has changed, distribution has changed - Accor has discontinued the global distribution of static rates and now works exclusively with four online distributors - Expedia, Infinite, Webbeds and Hotelbeds - through direct connections.

Sep 17, 2024 • Hospitality

The GDS: A powerful yet overlooked hotel distribution channel - With leisure travel peaking worldwide, hoteliers are now focusing on the corporate segment to meet revenue goals and drive growth.

Oct 11, 2024 • Hospitality

OTAs continue to gain hotel booking ground in 2022 - New SiteMinder report reveals performance of OTAs, wholesalers, GDS's, tour operators, DMC's and hotel-owned websites.

Feb 20, 2023 • Hospitality