Consumers want more than low prices - Deloitte finds "value for money" now drives spending across all income levels — even the wealthy are choosing brands that deliver more.

Jun 27, 2025 • Hospitality

L.A.’s $30 minimum wage sparks hotel industry backlash - A showdown brews between city hall and the hospitality industry as rising labor costs collide with a struggling market.

Jun 30, 2025 • Hospitality

How U.S. lodging abandoned the middle class - Why the disappearance of true mid-market hotels threatens accessibility, domestic travel, and long-term demand.

Dec 8, 2025 • Hospitality

WhatsApp as a core hotel channel - Failing to adopt messaging-first engagement risks missed revenue and weaker guest relationships.

Apr 13, 2026 • Hospitality

Latin America super app has big ambitions in travel - Rappi has raised more than $2 billion in funding, and has more than 30 million users in nine countries such as Argentina, Colombia, Brazil, Chile and Mexico.

Jun 21, 2023 • Hospitality

Higher hotel rates drive expectations for performance improvements - Due to strong ADR growth, STR revised the 2023 U.S. hotel forecast up to 5% growth in revenue per available room.

Jul 4, 2023 • Hospitality

Hotel rates in NYC likely to go up - Many Airbnb users with bookings in New York City this Christmas are scrambling to find new accommodations.

Sep 19, 2023 • Hospitality

Flight Centre closing Gogo Vacations - The move is part of a shift in Flight Centre Travel Group's U.S. leisure strategy to focus more on luxury travel and independent contractors.

Feb 28, 2024 • Hospitality