AI search is taking over the customer journey - McKinsey warns that as generative engines replace traditional search, brands must master GEO or risk disappearing from digital discovery.

Oct 17, 2025 • Marketing

Hotel websites see rising AI-driven traffic as search clicks decline - How AI assistants and zero-click searches are reshaping hotel discovery.

Jan 6, 2026 • Marketing

OTA front ends lose visibility - For hotels, distribution value shifts from visible channels to the systems powering them behind the scenes.

Apr 21, 2026 • Hospitality

Priceline launches AI-powered booking chatbot - The online travel agency built an AI that recommends, filters, and even books your dream summer trip.

Jun 29, 2023 • Hospitality

Hyatt survey reveals neurodivergent traveler needs - One in four Americans has a sensory need or invisible disability, like autism, dyslexia, or ADHD.

Apr 30, 2024 • Hospitality

Too much data? - How Agoda is shifting its view on customer experiences and internal processes through innovation and a steadfast focus on the future.

Nov 28, 2024 • Hospitality

STR: Second-highest Thanksgiving week demand on record - November ended on a strong note with RevPAR up 2%, driven by the Thanksgiving shift which had a net positive impact in the last two weeks.

Dec 10, 2024 • Hospitality

How hotels can turn big events into big revenue - Data-driven pricing, early demand signals and cross-team coordination unlock peak performance during high-profile moments.

May 22, 2025 • Hospitality