Will you let ChatGPT book your trip? - OpenAI’s new Agent Mode can browse, compare, and even complete bookings for you — but are travelers ready to trust AI with their logins, wallets, and preferences?.

Jul 21, 2025 • Hospitality

AHLA 2024 State of the Hotel Industry report - Hoteliers will continue to acclimate to a new environment in 2024, adopting sophisticated technology and strategies to make their operations more efficient and sustainable while enhancing guest experiences.

Jan 30, 2024 • Hospitality

The role of PMS in enhancing guest experience - The evolution of PMS has revolutionized the guest experience, enabling hotels to operate efficiently and respond quickly to guest needs.

Dec 10, 2024 • Hospitality

The reasons why customers use Booking.com - For the same hotel and dates, Booking.com offers a better rate, a better room type and a better cancellation policy.

Mar 28, 2023 • Hospitality

Expedia optimistic B2B will outgrow its B2C business - The company put this growth down to new partnerships and tech features aimed at expanding its already vast partner network.

Jun 21, 2023 • Hospitality

Italy bans self-check-in key boxes - Tourists checking into vacation rentals in Italy will now have to be met by their hosts, following a nationwide ban on self-check-in key boxes.

Dec 6, 2024 • Hospitality

Why Expedia won’t fight ChatGPT’s travel ambitions - Why the travel giant is aligning with AI agents instead of defending traditional booking flows.

Jan 8, 2026 • Hospitality

The impact of Trump's policy shifts on U.S. travel - From immigration restrictions to tariffs, how new changes are reshaping the future of domestic and international travel.

Feb 26, 2025 • Travel