ChatGBT shows promise for travel planning - Bloomberg put the AI chatbot to the test using three very different scenarios, and its performance varied widely.

Mar 31, 2023 • Travel

Kayak exits business of operating hotels under its brand - The company won't be opening any new hotels near you, but still hopes to make a go of building a hotel tech business.

Apr 3, 2023 • Hospitality

Going to Europe this summer? You’re not alone. - Travelers are flocking to Europe in record numbers, despite high airfares, limited accommodations and crowded sites.

Jun 28, 2023 • Travel

Hotels are way behind on tech - Hotel executives at HITEC in Toronto admit they're late to the party when it comes to adopting technology.

Jun 29, 2023 • Hospitality

Gamification in the hospitality industry - With the rise in popularity of the gaming industry, more hospitality businesses have found that incorporating gamification in their operations appeals to a younger generation of customers.

Feb 7, 2024 • Hospitality

Expedia ousts CTO for policy violations - Rathi Murthy fired due to “a violation of company policy,” just days after the online travel firm’s annual product and partner conference.

May 20, 2024 • Hospitality

Hotel marketers embrace AI to create efficiencies - The conversation around artificial intelligence in the hospitality industry is gaining traction as AI becomes an integral tool to increase productivity and efficiency.

May 30, 2024 • Hospitality

In the early days of AI, Expedia seems well positioned - For years, it has used various forms of AI in applications such as fraud prevention and search result sorting, among others.

Jun 10, 2024 • Hospitality