AI-native distribution is the one thing Google won't build - Google is building a place to bid for the click, not a way to finish the booking — leaving real AI-native distribution, which the GDS has run for forty years, open to every other assistant.

Jun 30, 2026 • Hospitality

Amex GBT put business travel's AI inside Claude — and got the agent that actually books - Amex GBT wired the whole booking — air and hotel, in policy — into Claude, while the consumer chatbots still only recommend.

Jul 29, 2026 • Hospitality

US: Key pain points impacting travel demand - U.S. Travel's Quarterly Business Travel Tracker highlighting the greatest opportunities to grow travel.

Mar 1, 2023 • Travel

eDreams Odigeo has ambitious U.S. growth plans - The company's subscription model is key to its success and its growing adoption in the U.S..

Mar 6, 2023 • Hospitality

Gen Z, millennial travelers seek rewards programs - Nearly half of US millennials are members of a travel loyalty or rewards program, the highest among all generations.

May 30, 2023 • Hospitality

How to integrate events into your hotel’s direct channel strategy - Whether they revolve around sports, fashion, music or art, public events possess a unique power to bring together diverse crowds from across the globe.

Oct 16, 2023 • Hospitality

Travel app satisfaction lags other industries - The scores are below the averages J.D. Power tracks in other industries, hinting at higher stakes often involved when using travel sites and apps.

Oct 18, 2023 • Hospitality

Six factors hoteliers should watch in 2024 - Although many economists have predicted that the U.S. will avoid a recession in the next 12 months, real gross domestic product is predicted to increase by just 1.5 percent in 2024.

Jan 26, 2024 • Hospitality