Airlines trying to stop Biden from enforcing ‘junk fees’ rule - Six carriers filed a lawsuit in an attempt to block a new rule that would affect fees for luggage and changing reservations.

May 14, 2024 • Travel

Hotels cope with the aftermath of the global IT outage - Outage affected reservation systems, room locks and point-of-sale systems, causing widespread inconvenience to guests and staff.

Jul 22, 2024 • Hospitality

The first AI voice guest service agent for hotels - Meet KITT, THN’s AI-driven guest service agent that handles reservations and responds to guest queries.

Jul 24, 2024 • Hospitality

The travel industry lags on payment trends - A strong focus on educating the industry about alternative payment methods and trends is critical to reducing costs, improving the customer experience, and speeding payments.

Sep 23, 2024 • Hospitality

US hotel outlook dims as growth lags and costs rise - Persistent inflation, weaker demand, and short-term rental competition weigh on margins and occupancy.

Sep 23, 2025 • Hospitality

Accor bets on bold F&B concepts - A new F&B group signals the shift from hotel restaurants as amenities to cultural, stand-alone destinations.

Oct 2, 2025 • Hospitality

Accor raises profit outlook as luxury and lifestyle brands outperform - Resilient performance amid mixed global conditions drives optimism for 2025.

Oct 24, 2025 • Hospitality

TikTok 2026 trends are redefining how guests discover and trust hotels - Cultural shifts on social platforms are changing guest expectations, hotel storytelling, and booking decisions.

Jan 16, 2026 • Marketing