How AI is becoming the operating system for hotels - Why forward-thinking hoteliers are rebuilding operations around AI to boost revenue, efficiency, and guest satisfaction.

Aug 13, 2025 • Hospitality

AI-powered augmentations reshaping travel - How wearable robotics and real-time translation are redefining mobility and experience.

Sep 25, 2025 • Travel

AI search is taking over the customer journey - McKinsey warns that as generative engines replace traditional search, brands must master GEO or risk disappearing from digital discovery.

Oct 17, 2025 • Marketing

Airbnb adds a “what” box to search - The company outlines a three-phase plan to turn Airbnb into a conversational, end-to-end AI platform.

Nov 7, 2025 • Hospitality

Hotel brands are winning the economics of direct booking — even as OTAs keep the volume - A decade after “book direct” campaigns began, major hotel groups have improved margins, loyalty power, and customer ownership without significantly reducing OTA market share.

May 28, 2026 • Hospitality

As demand levels off, hoteliers remain focused - The hotel industry, from economy to luxury, is experiencing a normalization in rates and demand.

Aug 16, 2023 • Hospitality

How the ‘dupe’ trend hit travel in 2023 - Travel was expensive and busy in 2023, leading jetsetters to seek out cheaper, less-trodden alternatives to popular hot spots.

Nov 10, 2023 • Travel

Google Hotel Ads bid strategies update - In the ever-evolving landscape of online advertising, staying ahead of the curve is paramount for businesses looking to maximize their revenue while also adapting to changes in user privacy expectations.

Feb 20, 2024 • Hospitality