Amex GBT projects rising meeting budgets for 2025 - About two-thirds of meeting planners expect to increase their budgets next year, primarily for internal meetings.

Oct 21, 2024 • Travel

Marriott plans outdoor hospitality brand - The company is acquiring a hospitality company that specializes in rural cabins as the hotel giant lays plans for an outdoor-focused lodging collection.

Dec 13, 2024 • Hospitality

Bots now account for 44.5% of Internet traffic in the travel industry - The 2024 Bad Bot Report reveals a significant increase in malicious bot activity targeting the travel and airline industry.

Jan 14, 2025 • Hospitality

Marriott trims customer service staff - The hotel giant adjusts its engagement centers to match how guests now interact across digital and direct channels.

Nov 3, 2025 • Hospitality

WhatsApp becomes a core customer channel for travel brands - How messaging is reshaping traveler engagement and booking behavior.

Nov 4, 2025 • Hospitality

Booking.com watches for OpenAI’s next move - How chatbot-driven travel planning could reshape competition among online travel agencies.

Nov 5, 2025 • Hospitality

AI and hotel metasearch: disruption or evolution? - Traditional metasearch platforms are likely to coexist with AI booking agents rather than disappear quickly.

Feb 16, 2026 • Hospitality

When visibility is for sale, trust is at risk - Sponsored placements shape today’s travel choices and could quietly influence tomorrow’s AI-driven decisions.

Mar 20, 2026 • Hospitality