STR: Top hospitality industry challenges and strengths - The Hospitality Industry Sentiment survey is STR’s first longitudinal study of hotel and travel industry professionals.

Feb 20, 2023 • Hospitality

ChatGPT Advanced Voice: The future of travel booking or the end of OTAs? - What happens to OTAs when LLMs like ChatGPT connect to GDSs for global hotel inventory or automatically fill forms to book long-tail accommodations?.

Oct 14, 2024 • Hospitality

Potential erosion of US travel demand to the UK and Europe - European hoteliers must separate 'signal from noise' as they navigate rising costs, shifting demand.

Feb 13, 2025 • Hospitality

Deloitte: Leisure travel spending insights - Travel’s recovery story probably isn’t just about growth - a bit of recalibration is also necessary.

Apr 5, 2023 • Travel

Travel is resilient in Latin America - After booming hotel occupancy levels around the region last year, 2024 is showing normalization.

Mar 19, 2024 • Travel

OTAs make huge inroads in attraction ticket sales - Visitor attractions have seen a dramatic shift in distribution, with OTAs more than doubling their share of bookings since 2019.

Feb 24, 2025 • Hospitality

Canada to the US travel bookings collapse - OAG reported that travel to the US from Canada is down 70% year over year, comparing flight bookings from March 2024 to March 2025.

Apr 7, 2025 • Travel

How the world’s best hotels deliver exceptional customer experience - According to McKinsey, the secret to delivering exceptional customer experiences in luxury hospitality lies in cultivating a culture of excellence.

Feb 4, 2025 • Hospitality