Hotel shift mindset from revenue management to revenue generation - Through new business intelligence tool, hotels now have reliable insights into what’s driving customers to the brand’s website.

Apr 5, 2023 • Hospitality

The future of generative AI is niche, not generalized - ChatGPT has sparked speculation about artificial general intelligence. But the next real phase of AI will be in specific domains and contexts.

May 1, 2023 • Travel

Tripadvisor reveals top-rated hotels in 2023 - Tripadvisor announces the winners of its 2023 Travellers’ Choice Best of the Best Hotel Awards.

May 24, 2023 • Hospitality

It's the summer of international travel - despite high prices - Last summer was predominantly a domestic travel summer. This summer is all about international travel for U.S. travelers.

May 30, 2023 • Travel

Marriott sees experiences as lure to boost hotel loyalty program - Points as a form of loyalty isn't for everybody, as rewards are not always immediately accessible - but Marriott is looking to change that.

Jun 7, 2023 • Hospitality

Carnival Cruise Lines discovers the power of ‘granfluencers’ - The cruise lines teamed up with the retiree-focused TikTok group, Retirement House, to engage a multi-generational audience in an innovative manner.

Nov 6, 2023 • Marketing

Four ways to increase hotel ancillary revenue - Encouraging guests to purchase added services can also improve their experience at your hotel.

Nov 13, 2023 • Hospitality

Loyalty worth paying for - While paid loyalty programs in travel are still niche, they represent the most profitable and engaging approach at the pinnacle of the loyalty ladder.

Feb 26, 2024 • Hospitality