What Phocuswright’s 2026 predictions mean for hotel operators - AI-led discovery, shifting demand, and new pricing logic will directly reshape hotel performance and distribution.

Jan 8, 2026 • Hospitality

Country counting turns travel into a global challenge - More travelers are seeking new and remote destinations as exploration, social status, and overtourism reshape travel behavior.

Jun 3, 2026 • Travel

Booking, Expedia and Airbnb want the trip. Your room is the way in. - The OTAs are packaging the whole trip for whoever builds the next front door, AI agents included.

Oct 2, 2026 • Hospitality

Expedia sees record number of users join loyalty program - Focusing on the long-term retention of high-value customers is accelerating improved performance across the company.

Feb 13, 2023 • Hospitality

Building discounts into your revenue management strategy - It’s a challenging time for hotel revenue managers. Travelers want more value for their money, and hotels need to reduce costs and drive revenue.

May 2, 2023 • Hospitality

Beyond the hype: The rise of conversational AI in hospitality - ChatGPT was many years in the making, and a direct result of the failures of voice search and chatbots that ushered in this next era of conversational AI.

May 12, 2023 • Hospitality

Google on using generative AI for travel inspiration and discovery - The company released an open-source demo for developers to experiment with and better understand how AI is deployed in travel apps.

May 31, 2023 • Travel

US hotel demand from international markets still lags - International travel finally is playing a significant role in global hotel industry recovery, yet with some mixed effects.

Jun 14, 2023 • Hospitality