The anatomy of restaurant hype - How reviews, influencers, Michelin stars, and social media buzz shape the success (or failure) of the UK’s buzziest tables.

Mar 24, 2025 • Marketing

Personalization was supposed to save hotel loyalty programs - Instead, it’s exposing the gaps in data, tech, and strategy that leave guests unimpressed.

Sep 12, 2025 • Hospitality

How ChatGPT evolves into an AI operating system - OpenAI's new platform shift brings travel, hospitality, and commerce directly into the chat interface.

Oct 13, 2025 • Hospitality

AI seen as the next big force in hotel sourcing - Travel buyers view artificial intelligence as the leading trend shaping the future of hotel sourcing, according to a new report.

Oct 29, 2025 • Hospitality

Hilton uses AI to bring travelers back to direct booking channels - By embedding trip planning on its own website, the brand aims to capture demand earlier and reduce reliance on intermediaries.

Mar 17, 2026 • Hospitality

Google expands AI Max into travel advertising - AI-driven search reshapes how travel brands reach customers and where ads appear.

May 1, 2026 • Marketing

Unlocking China’s post-pandemic travel landscape - Five emerging trends reshaping the Chinese travel industry which are of vital importance to Asian and Western audiences.

May 25, 2023 • Travel

ChatGPT is taking travel and the world by storm - With travel highly digitalized where 66% of all bookings are conducted online in 2023, disruption from generative AI is already rife.

Jul 13, 2023 • Travel