Amex GBT projects higher 2024 hotel rates, occupancy - The company used its internal data coupled with International Monetary Fund's inflation forecasts to forecast hotel rate movement in more than 80 cities.

Oct 6, 2023 • Hospitality

Booking.com faces mounting criticism over poor customer service - Consumer trust erodes as complaints about refunds, host misconduct, and scams grow.

Sep 24, 2025 • Hospitality

Airbnb accelerates its push into hotel distribution - A newly formed hotels team signals a strategic move to compete more directly with established online travel agencies.

Jan 19, 2026 • Hospitality

Google moves hotel bookings into the agentic commerce era - Google’s latest AI commerce push signals that hotel booking may soon happen directly inside conversational search and AI agents.

May 20, 2026 • Hospitality

Revenue from direct hotel bookings grew by 60% in 2024 - A new report by SiteMinder reveals that hotel websites outperformed all other booking sources in driving revenue per booking in 2024.

Jan 23, 2025 • Hospitality

Chase Travel Group: The quiet giant shaping hotel distribution - How JPMorgan’s growing travel platform powered by Travelport is unlocking high-value bookings for forward-looking hoteliers.

Jun 24, 2025 • Hospitality

Hoteliers employ innovative methods to entice business travelers - As international travel for leisure gains momentum, hoteliers shift their attention towards group bookings and business transient guests.

Sep 15, 2023 • Travel

Social media is the new travel funnel - How TikTok, AI influencers, and Gen Z are flattening the travel funnel and turning inspiration into instant booking.

May 28, 2025 • Marketing