How the CRS is becoming the central hub for hotel distribution - More hotel companies are transitioning to a CRS-centric strategy to leverage the advantages of integration, consolidation, and automation.

Aug 30, 2023 • Hospitality

Why new technology is coming to hotels - A new survey shows technology is the top priority of hotel operators amid the labor crunch.

Oct 6, 2023 • Hospitality

A two-hour walking tour with ChatGPT - The AI app has been praised and panned for its itinerary planning abilities. The Guardian's travel writer Kate Hennessy puts it to the test.

Nov 13, 2023 • Travel

Expedia incurred losses of $326 million on its stake in Amex GBT - Expedia's sale of Egencia to Amex Global Business Travel may have benefited the OTA in many ways, but its equity stake has taken a battering since the closing of the deal.

Feb 13, 2024 • Hospitality

Expedia announces new sustainable travel programs for destinations - New programs boost environmentally responsible travel and support economic advancement in local communities across the globe.

Apr 18, 2024 • Travel

Are hotel guests getting more difficult these days? - Many hoteliers buy into the illusion that guests are increasingly rude and difficult, reinforcing these stereotypes to frontline customer service staff.

Jul 11, 2024 • Hospitality

Tripadvisor's AI and business strategy shift - The company’s new AI strategy and financial restructuring indicate a significant transformation for long-term growth in travel.

Feb 21, 2025 • Hospitality

Five years later: How COVID-19 changed the travel industry - The pandemic reshaped how people travel, driving long-term trends toward sustainability, well-being, and personalization.

Mar 13, 2025 • Travel