Inside Agoda's DIY tech strategy - The company prioritises a self-built, open-source-first, on-premise tech model to avoid cloud vendor lock-in and maintain agility.

Jul 3, 2025 • Hospitality

AI becomes Expedia Group’s third chapter - After the internet and mobile, AI becomes the next defining chapter for the travel platform.

Jan 30, 2026 • Hospitality

Amex GBT shifts focus to hotels and meetings - The TMC is finding that hotel bookings are recovering faster than flights when it comes to business trip bookings.

Mar 10, 2023 • Travel

STR expands forward-looking data to more markets - The company has expanded its forward-looking offering to 104 new markets/submarkets in the United States and Canada.

Mar 31, 2023 • Hospitality

STR expands forward-looking data to more markets - The company has expanded its forward-looking offering to 104 new markets/submarkets in the United States and Canada.

Mar 31, 2023 • Hospitality

Payments: The overlooked touch point of the guest journey - There needs to be an improvement in the understanding of payments and the impact it can have to drive automation and guest experiences.

Jun 5, 2023 • Hospitality

How to maximize revenue at any size hotel - Generating additional non-rooms revenue isn’t reserved exclusively for high-end, full-service properties with lots of space to activate.

Jun 7, 2023 • Hospitality

Taiwan to restrict hotels' use of disposable toiletries - By mandating the use of larger, reusable bottles for toiletries in hotels, plastic waste could be cut by around 2,100 metric tons per year.

Jul 18, 2023 • Hospitality

Trip.com creates own AI tool - China's largest OTA launched its own large language model (LLM) called Wendao, which roughly translates to "ask for your ways" in Chinese.

Jul 19, 2023 • Hospitality