As price gaps narrow, loyalty drives hotel direct bookings - Points, elite recognition, and upgrades are increasingly the key differentiators for hotel brand channels.

Feb 26, 2026 • Hospitality

Travel disruption is becoming a hotel revenue risk - Rising flight cancellations and refund disputes are creating new operational and financial pressures for hotels heading into the summer travel season.

May 19, 2026 • Travel

U.S. hotel performance decline continues in January - January U.S. hotel occupancy was 52.8%, down slightly from 53.6% the month prior and 3 percent below 2019 levels.

Feb 23, 2023 • Hospitality

What a U.S. TikTok ban could mean for the travel industry - A ban on the app for US users could mean much less exposure to under-the-radar travel destinations.

Apr 11, 2023 • Marketing

Why new technology is coming to hotels - A new survey shows technology is the top priority of hotel operators amid the labor crunch.

Oct 6, 2023 • Hospitality

A two-hour walking tour with ChatGPT - The AI app has been praised and panned for its itinerary planning abilities. The Guardian's travel writer Kate Hennessy puts it to the test.

Nov 13, 2023 • Travel

Boost direct bookings with an conversion rate optimization tool - Discrepancies in pricing across different platforms can lead to a loss of potential guests who may choose other options that appear more cost-effective.

Jan 18, 2024 • Hospitality

Expedia incurred losses of $326 million on its stake in Amex GBT - Expedia's sale of Egencia to Amex Global Business Travel may have benefited the OTA in many ways, but its equity stake has taken a battering since the closing of the deal.

Feb 13, 2024 • Hospitality