Exploring Buy Now, Pay Later to enhance guest loyalty and boost hotel direct bookings - This innovative payment solution is revolutionizing the way travelers make reservations, dine at restaurants, and access a wide range of services within the hospitality sector.

Oct 25, 2023 • Hospitality

The “real” value of green certifications for hotels - As stakeholders’ demand for sustainable travel continues to rise, green building certifications will act as a tangible indicator of ESG adoption.

Dec 1, 2023 • Hospitality

How brands will work with creators in 2024 - Shifting consumer preferences could change how brands show up, while social commerce and artificial intelligence may yield fresh opportunities.

Jan 15, 2024 • Marketing

Airline held liable for its chatbot giving passenger bad advice - When Air Canada's chatbot gave incorrect information to a traveller, the airline argued its chatbot is "responsible for its own actions".

Feb 26, 2024 • Travel

The Hotels Network unveils industry-first cookieless personalization suite - THN has invested in extensive research and development to create a cutting-edge platform that relies on AI models instead of cookies.

Mar 5, 2024 • Hospitality

How Expedia harnesses the efficiency of generative AI - To ensure generative AI deployments impact its bottom line, the company assesses input versus output.

Mar 8, 2024 • Travel

Cloudbeds and Cendyn partner - The integration connects Cloudbeds' property management system (PMS) to both Cendyn's CRM and digital marketing platform (DMP).

May 15, 2024 • Hospitality

Google’s SEO ranking factors revealed - Recently leaked Google Search API documents reveal a greater number of key factors influencing page rankings than previously known - over 14,000 data points were identified in total.

May 30, 2024 • Marketing