Agentic checkout falls short in real-world retail - Walmart’s results show why AI shopping still relies on traditional conversion paths.

Mar 23, 2026 • Hospitality

Companies scramble to incorporate generative AI in products - The problem with AI right now isn't that it's smart - it's that it is stupid in ways that we can't always predict.

Mar 1, 2023 • Travel

Companies scramble to incorporate generative AI in products - The problem with AI right now isn't that it's smart - it's that it is stupid in ways that we can't always predict.

Mar 1, 2023 • Travel

Is the travel industry taking self-service too far? - Travelers don’t hate the whole do-it-yourself movement - just parts of it.

May 4, 2023 • Travel

Hospitality SEO best practices for 2023 & beyond - Although the pandemic has eased up and travel is on the rise, consumer behavior has undergone a dramatic change.

May 5, 2023 • Marketing

Booking Holdings beats profit estimates on strong travel demand - The company benefited from pent-up demand that drove consumers to book flights and hotels despite worries of an imminent recession.

May 5, 2023 • Hospitality

How your hotel needs to adapt to Google’s search generative experience - With no surprise, Google’s annual I/O conference theme across all its innovations is none other than Artificial Intelligence.

May 25, 2023 • Marketing

TikTok increasingly becomes the trip before the trip - The platform's growing user base has led to an explosion of travel content, driving the culture of travel.

Jun 8, 2023 • Marketing

Why US tourists are a hot commodity - The tourism industry does seem to love at least one aspect of US travelers: their spending power.

Jun 26, 2023 • Travel