Booking.com delists German Hilton hotels over Iranian political sanctions - Ownership scrutiny and geopolitical risk increasingly influence hotel distribution decisions.
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Expedia built a team to earn the AI recommendation it cannot buy - Ten months after Expedia named answer engine optimization a priority, its CEO calls it the company's fastest-growing channel — and still a small one.
Sep 16, 2026 • Hospitality
Tripadvisor sees strong growth in review submissions - The company's Review Transparency Report analyzes full year of community contributions from 2022 to reveal review submission trends.
Apr 11, 2023 • Hospitality
The digital experience: how to meet the rising expectations of hotel guests - What elements of a customer’s hotel journey should be digitalized to elevate their experience?.
Apr 13, 2023 • Hospitality
Tripadvisor releases ‘Best of the Best Hotels' across US - Its annual "Best of the Best Hotels" list for 2023 features the most luxurious hospitality across the United States.
Jun 14, 2023 • Hospitality
Airbnb CMO on ditching performance marketing - The company's marketing boss on why it shifted its strategy so dramatically and how it’s confident it has now found a winning long-term formula.
Aug 28, 2023 • Hospitality
The new Mews Kiosk: revolutionizing the hotel check-in experience - The new kiosk was designed in response to the specific feedback received from its customers and the challenges faced by hoteliers every day.
Oct 6, 2023 • Hospitality
One step closer to the end of junk fees - The FTC’s proposed rule is remarkable in its brevity and simplicity, despite the 161-page length of the explanatory statement and background.
Oct 18, 2023 • Hospitality
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