How to boost upsells with front desk upsell automation - Hotel upselling is one of hospitality’s hottest topics. And with good reason – upsells drive more revenue, motivate staff and personalize the guest experience.

Oct 26, 2023 • Hospitality

Marriott's Q3 profit rises on higher room rates, group travel - Demand in Q4 may not be enough to offset higher expenses due to higher staffing levels and lower non-room revenues.

Nov 3, 2023 • Hospitality

Employee experience: Why it's a critical part of tech planning - With the right technology, hotels can empower and support their team members, synchronizing the guest experience with the employee experience at the same time.

Nov 29, 2023 • Hospitality

Hotel developers blend dreams with realities - How hotel firms frame projects and brands has a huge influence on developers and owners, especially in an era in which the definitions of lifestyle and experience are broadening.

Feb 15, 2024 • Hospitality

IHG sees loyalty and brand awareness gains - Early results suggest that IHG's recent marketing efforts and brand development work are leading to growth.

Feb 21, 2024 • Hospitality

Last-chance tourism latest controversial travel trend - Travelers are racing to see parts of the world that could soon vanish forever due to the effects of climate change.

Mar 8, 2024 • Travel

Hospitality benchmarks for database health in 2024 - Your hotel guest database isn’t going to tell you when it’s sick. But your marketing communications will show it.

Mar 14, 2024 • Hospitality

Barcelona leaves behind 'Visit Barcelona' slogan - Barcelona's tourism board is replacing its 15-year-old slogan 'Visit Barcelona' with 'This is Barcelona'.

Jul 26, 2024 • Travel