The future of hotel PMS in an omnichannel world - Welcome to the era of omnichannel integration, where a seamless, interconnected approach isn’t a luxury - it's a necessity.

Jul 12, 2024 • Hospitality

Hotel guests want investments in experience, but ROI can be hard to track - Staffing, focus on satisfaction lead to complicated math.

Jul 23, 2024 • Hospitality

Travel in America is a crapshoot, and it won’t get better anytime soon - Hundreds of thousands of people who expected to travel this week found themselves stuck in an airport.

Jul 3, 2023 • Travel

Travel in America is a crapshoot, and it won’t get better anytime soon - Hundreds of thousands of people who expected to travel this week found themselves stuck in an airport.

Jul 3, 2023 • Travel

Expedia wants to cut Google out of trip planning process - The OTA wants to get people to start their travel search on its site with AI instead of using an external search engine.

Dec 19, 2023 • Hospitality

How gen AI can reinvent travel - According to Accenture, an overwhelming majority (97%) of travelers want a travel "super app," and more than half are open to using conversational AI solutions.

Oct 17, 2024 • Hospitality

Booking.com says it is now in compliance with EU's DMA - The company has adjusted its operations to comply with the regulation, including removing parity clauses in July.

Nov 14, 2024 • Hospitality

Why travel is missing the mark with Gen Z - Gen Zs are much more deeply driven by purpose, with about a third actively engaged in social justice or activism.

Nov 22, 2024 • Travel

Spain's watchdog fines Booking.com €413 million - The country’s competition watchdog fined Booking.com a record 413 million euros for "abusing its dominant position" over the past five years.

Jul 31, 2024 • Hospitality