Booking.com under fire for privacy and security concerns - The OTA has come under fire by hotels who allege that it isn’t doing enough to protect them from becoming victims of cyberattacks on its app.

Dec 5, 2023 • Hospitality

Hotels, OTAs and DMA - HOTREC's 2024 Hotel Distribution Study explores the latest trends in the European accommodation industry and reveals how consumers book hotel rooms.

Jul 3, 2024 • Hospitality

Expedia brings hotel booking to Alexa+ - AI voice assistants move closer to becoming full-service travel platforms.

Jan 6, 2026 • Hospitality

Online hotel bookings have tipped again towards OTAs - Expedia, Booking.com and others have retaken more than half of all online hotel bookings in the recovery era.

Apr 11, 2023 • Hospitality

Why are European hotel beds so bad? - For the most part, hotel beds in Europe aren’t as comfortable as ones in the U.S. - at least not to American travelers.

Jul 4, 2023 • Hospitality

How Europe’s Digital Marketing Act hurts hotels - Three months after implementation, Google Hotel Ads click-through data showed a 30% drop in traffic in EU markets affected by DMA implementation.

May 8, 2024 • Hospitality

Virtuoso Travel Week 2025: The new rules of luxury travel - From AI disruption to Gen Z influence, five issues shaping the future of luxury advisors.

Aug 18, 2025 • Hospitality

McKinsey's take on luxury hospitality customer experience - Luxury hospitality begins with a signature property, but a well-situated, beautifully designed hotel is only a start.

Mar 19, 2024 • Hospitality