Airbnb targets independent hotels - By targeting boutique and independent hotels with lower commissions and brand appeal, Airbnb aims to carve out a niche beyond the big OTA model.

Oct 9, 2025 • Hospitality

How Uber's algorithm decides what you’ll pay - New research reveals that Uber’s opaque pricing system may charge different riders different fares for the same trip—raising concerns about hidden price discrimination and fairness for travelers.

Jun 26, 2025 • Hospitality

Expedia first OTA to offer attribute-based hotel shopping - ABS unbundles attributes that make up a hotel rate plan, increasing price transparency while helping travelers easily compare their options to build their ideal stay.

Apr 17, 2023 • Hospitality

Hoteliers employ innovative methods to entice business travelers - As international travel for leisure gains momentum, hoteliers shift their attention towards group bookings and business transient guests.

Sep 15, 2023 • Travel

A fascinating look into Google's hotel ecosystem - How the search giant is facilitating a shift back to direct bookings while still reaping the rewards of the billions of ad dollars still coming in from Booking, Expedia.

May 28, 2024 • Hospitality

Deloitte on facing travel's future - The company’s Future of Consumer forecasts that the changes of the past 20 years “will pale in comparison to the paradigm shift we are about to see in the coming decade”.

Apr 12, 2024 • Travel

How Marriott is redefining loyalty and personalization - Chief customer officer Peggy Roe on how the loyalty program touches every part of the Marriott experience.

Dec 4, 2024 • Hospitality

Biometric-driven travel. The future of seamless travel - How AI, Digital IDs, and automation are transforming the travel experience.

Mar 10, 2025 • Travel