Expedia’s AI-driven marketing shift - How rapid AI adoption is reshaping marketing strategy, team culture, and experimentation at scale.
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Why hotel loyalty is harder to earn than it looks - What traveler brand switching means for hotel loyalty strategies.
Dec 17, 2025 • Hospitality
The barriers to next-level revenue growth for hotels - Freeing up time for commercial team leaders to develop strategies will be key in future-proofing revenue performance in 2023.
Mar 9, 2023 • Hospitality
India outbound travel is growing fast - China’s travel recovery gets more attention, but India’s outbound market is ‘booming’ even faster.
May 26, 2023 • Travel
Hotels hiding nonrefundable fees - More and more often, hotels are offering more nonrefundable rooms, and customers are falling for them without even noticing.
Jun 8, 2023 • Hospitality
Stand out to travelers on Expedia with refundable rates - If you don’t offer a refundable rate, you will disappear from a third of traveler searches on Expedia Group sites.
Jun 9, 2023 • Hospitality
Britons' favorite travel destinations - Brits are mostly seeking out sunnier shores when they travel, which isn’t a huge surprise considering that the UK isn’t exactly famous for its beautiful weather.
Jul 17, 2023 • Travel
Trivago's profits drop after it opts out of new Google ad product - The company’s decision to opt out of Google’s new property promotion ads was apparently a costly mistake.
Aug 4, 2023 • Hospitality
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